Privacy Policy

Respecting Your Privacy

20th Century Scandinavia Pty Ltd (ABN 42 623 021 261 (“20th Century Scandinavia”, “we”, “us”, or “our”) respects your privacy and is committed to safeguarding your personal information.

When you engage with us—whether by visiting our store, browsing our website, or contacting us—you may provide “personal information” that identifies you (such as your name, email address, phone number, or mailing address).

We manage your personal information in accordance with the Privacy Act 1988 (Cth) We also comply with relevant electronic communications laws including the Spam Act 2003 (Cth) and the Unsolicited Electronic Messages Act 2007 (NZ).

When Does This Privacy Policy Apply?

This Privacy Policy outlines how we handle your personal information when you interact with us, including making purchases, contacting us, or using our website. By doing so, you consent to the collection and use of your information as described here. If you do not agree, please do not share your personal information with us or use our services.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website. By continuing to use our services or providing further information, you acknowledge the revised terms. Please check back periodically to stay informed.

How We Collect Your Information

We may collect personal information from the following sources:

• Directly from you: when you purchase an item, fill in a form, contact us in person or online, or subscribe to communications.
• Automatically through our website: via cookies, analytics tools (e.g. Google Analytics), and tracking technologies. You can disable cookies in your browser settings, but doing so may affect website functionality.
• From third-party sources: such as marketing lists (with your consent), public directories, or social media.

We also use platforms like Instagram and Facebook, to promote our offerings. Please check those platforms’ privacy policies for information on how they handle your data.

What Information Do We Collect?

We collect only what is reasonably necessary to fulfill our services and legal obligations, including:

• Contact Information: name, address, email, phone number and postcode.
• Demographic Data: age range, interests (e.g. preferences for Danish teak or mid-century design).
• Payment Details: for purchases made online or in-store (securely processed).
• Feedback: any reviews, enquiries, or correspondence you provide.

We do not collect sensitive information unless legally required or with your explicit consent.

Why We Collect Your Information

We use your information for purposes including:

• Fulfilling Orders: processing and delivering purchases.
• Customer Support: responding to enquiries or complaints.
• Marketing: sending you product updates, special offers, or event invitations (you may opt out anytime).
• Improvement: understanding visitor preferences to improve our services and product offerings.
• Legal Compliance: meeting our obligations under applicable laws.

You are not required to provide personal information, but without it we may be unable to provide certain services (e.g. delivery or responding to requests).

Sharing Your Personal Information

We may disclose your personal information to trusted third parties for functions such as:

• Delivery and logistics providers
• Payment gateways and secure processing services
• Marketing platforms (when you’ve opted in)

How We Store and Secure Your Information

Your information is stored electronically and/or in physical records. We take steps to secure your data, including:

• Restricted access to personal data
• Secure storage systems
• Use of encryption for online transactions

Data Retention

We keep your personal information only for as long as needed to:

• Fulfill the purpose it was collected
• Provide support or resolve issues
• Comply with legal requirements

When it’s no longer needed, we securely destroy or anonymise it.

Accessing or Correcting Your Information

You may request to:

• Access the personal information we hold about you
• Correct any inaccurate or outdated details
• Have your data deleted or de-identified, where appropriate.

To make a request, contact:
Privacy Officer
20th Century Scandinavia Pty Ltd
Email: enquiries@scandinavia20.com.au
Phone: 03 8596 2581
Address: 146 Weston Street, Brunswick East 3057. Victoria. Australia.

We’ll respond within a reasonable time, generally within 5 business days.

Your Rights & Choices

You have the right to:

• Request deletion of your personal data
• Request correction of any inaccurate information
• Opt-out of direct marketing or targeted advertising

To opt out of marketing emails, click the “unsubscribe” link or contact us directly.
To disable cookies or analytics tracking, adjust your browser settings or use tools such as Google’s opt-out browser add-on.

Controlling Cookies

You can control how your browser handles cookies via browser settings. For more guidance, visit:
http://www.allaboutcookies.org/manage-cookies/index.html
Note: Disabling cookies may limit some website features.

More Information or Complaints

For more about privacy in Australia, visit the OAIC

To make a privacy-related complaint, please contact us using the details above. We take complaints seriously and will aim to resolve your concerns promptly.

This Privacy Policy was last updated on 19th May 2025.